aVoice Plus

Unified Business Communications aVoice Plus – Not Just Voice – Talk, See, Meet, Share, Connect, Collaborate!

aVoice plus – Desk phone optional, no longer necessary

Empower your work with aVoice Plus! With our advanced phone system, you can work from anywhere, anytime, and stay connected to your team no matter the location. Simplify communication and enjoy seamless collaboration with aVoice Plus.

Why aVoice?

 NO DESK PHONE REQUIRED

aVoice Plus is designed to work across multiple devices such as PC’s, Tablets and Smartphones as well as desk phones

Easy to
use

It’s quick to set up and is managed in-life via an easy-to-use portal

Business
Continuity

supported and hosted by BT’s robust core network with multiple features to support resilience

Inclusive
Calls

unlimited calls to UK 01,02,03 and major mobile networks

 FLEXIBLE
CONTRACTS

allowing you to plan ahead and scale your business on demand

Hybrid
Working

work and collaborate from anywhere. All you need is the internet.

Webex

Webex softphone is included in your aVoice Plus package. If you want to collaborate using meetings and sharing data, you can get the Basic Collaboration Package

Microsoft
Teams

 for a broader 365 experience, add aVoice to Microsoft Teams and ditch that legacy phone system

aVoice Plus – Now with Webex or Teams

Webex

  • Screen sharing features with annotation options
  • Virtual whiteboarding for sharing visual ideas
  • Call recording and transcriptions
  • Third-party integrations with apps like Salesforce and G-Suite
  • Enterprise-grade security
  • AI enhancements like People Insights

Microsoft Teams

  • Direct routing features for business voice
  • Integrations with Microsoft 365 and third party apps
  • Built-in authentication protocols for security
  • Advanced video tools like virtual backgrounds
  • Active directory for single sign-on
  • Calendar and email tools

Difference between the two

Webex from aVoice Plus is more than just a softphone application. It is an integrated collaboration experience that powerfully combines cloud calling, messaging and so much more. It continues to evolve through development, adding improvements and new features with every release.

 Teams from Microsoft needs no introduction as it offers a flagship collaboration experience. aVoice can work with Teams to deliver traditional voice calls directly into the Teams application, on any compatible device including Teams enabled desk phones. Best of all, we can do this better and simpler than our competitors through our vast expertise in both IT and Telephony cloud solutions.

Can you have both?

Yes, in more ways than you can imagine!
You might decide to use MS teams for its integrations with Microsoft 365 and the MS Office apps but use aVoice with Webex for traditional calling. The Webex app can integrate with MS Teams to allow customers to use MS Teams and aVoice Webex in parallel.

Or just use Teams on its own whilst using the power of both the Microsoft Telephone System and our aVoice platform which is underpinned by BT Wholesale and Cisco. We can manage your entire Microsoft estate or work with your existing IT supplier to ensure a smooth customer experience.

Our specialists would engage with you to discuss the best solution for your business.

Our Example Plans and Features

with prices from £7.95 per user per month inclusive of Calls and In-life support

aVoice Plus Flex User Licenses
  • Webex Plan
  • aVP Features

Eco

‘Suitable for the minimalist
  • Webex Softphone Included
  • Includes all of the basic telephony features like holding and transferring calls.

Desk

‘For the desk based professional’
  • Webex Softphone Included
  • Eco plus additional call handling features such as enhanced voicemail and advanced call diverts

Mobile

‘Perfect for the digital nomad’
  • Webex Softphone Included
  • The ultimate hybrid working plan with every feature you could need and more

CRM Integration

Integrate aVoice with your CRM platform and know who’s calling through smart screen popping and log call information to track your customer experience.

Call Centre Groups

Get comprehensive call centre functionality, managing queues of inbound callers with all the common features a call centre would need.

Call Recording

Calls recorded securely a cloud environment, accessed through an innovative portal with tonnes of advanced features, providing the best value in the industry.

Live Reporting

Through call analytics in the cloud, accessible from any location and providing valuable statistics for Sales, Marketing and Support teams.

Webex License

Overview

Softphone

Inclusive with all aVoice plans

You will have the ability to make and answer calls on any device with Cisco Webex softphone. Softphone is compatible with your desktop, mobile and tablet. Based on your configuration, you have access to VoIP, call control, call through, and call back functions to allow you to seamlessly transition calls between your desk phone, tablet or mobile phone without interrupting the call.

Basic

Inclusive for Mobile users, optional for Desk & Eco Users

You may utilise all of the softphone capabilities of Softphone, as well as instant messaging and presence (IM&P) features such as direct and group messaging, spaces, message persistence, screen sharing, file sharing, hosting 3-way Space meetings, guest meeting support, and more.

Get In Touch

to find out more about our services, or to request a quote or consultation